Australia-based customers looking to transfer funds to family and friends now have access to more easy-to-use kiosks as part of a new agreement between MoneyGram (NASDAQ: MGI), a leading global money transfer company, and Australia fuel company United Petroleum, one of the country’s fastest growing independent companies. The kiosks, which have multi-lingual capabilities, will allow customers to stage transfers with the click of a button.
This move is part of MoneyGram’s strategy to revolutionize self-service money transfer through innovative channels like kiosks and mobile services. Now, through MoneyGram’s dedicated kiosks, consumers can easily send money at retail, petrol and convenience stores that were not previously equipped to offer such products.
With consumers sending over $5 billion AUD annually across borders, Australia is an important remittance market for MoneyGram to expand its self-service platform. Over six million immigrants reside in Australia, including residents from the United Kingdom, New Zealand, China, India and Vietnam.
“MoneyGram is committed to providing customers with innovative ways to quickly send and receive funds, and by working with United Petroleum to provide user-friendly kiosks, we are placing customer accessibility first,” says Grant Lines, MoneyGram’s executive vice president of Asia Pacific, South Asia and the Middle East.
“United Petroleum’s relationship with Cullinan Consulting Group, which provides the kiosks and retailer assistance technology, has enabled us to offer this easy-to-use, technologically advanced service to our customers at their local petrol stations.”
The agreement is a step forward in MoneyGram’s global transformation to focus on innovative self-service channels that enhance the customer experience. The company’s internal goal is to grow self-service channels to represent 15-20% of money transfer revenue in 2017.
Founded in 1993, United Petroleum specializes in the retail and wholesale fuel markets, ethanol manufacturing and convenience stores.